FAQs

We dispatch most orders the next day. After that, delivery takes 3 to 5 working days depending on your location. You’ll get tracking updates once shipped.

Yes, only if you received a wrong or damaged product. Raise a return request within 5 days of delivery. An unboxing video is mandatory. Return shipping is ₹100, paid by the customer.

Yes, we do. But all COD orders go through phone or WhatsApp verification before being shipped. If we can’t confirm, the order won’t be processed.

Items from clearance sales or priced under ₹500 are non-returnable. Worn, used, or unboxed items are also not accepted for return or exchange.

You can reach us at +91 8368371004 or email us at jevoxxofficial@gmail.com. We usually respond within 24 hours.